FAQ'S

1. What types of products does Primal Habits offer? We offer a unique collection that includes hats, hand-made face chains, body chains, hoods, feathered mohawks, women's dresses, leggings, leather harnesses, chest and booty shorts.

2. How can I place an order? You can place an order directly through our website. Browse our collection, add items to your cart, and follow the checkout process to complete your purchase.

3. What payment methods do you accept? We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.

4. How long does it take to process and ship my order? Orders are processed within 3-5 business days. Once processed, standard shipping typically takes 10-15 business days. Please note that delivery times may vary depending on your location and any carrier delays.

5. How can I track my order? Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

6. Do you offer international shipping? Currently, we only deliver products within the United States.

7. What should I do if my order is lost or damaged? If your order is lost or damaged during shipping, please contact our customer support team immediately at Tribechains@gmail.com. We will work with the shipping carrier to resolve the issue.

8. Can I return or exchange an item? We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Return Policy page for detailed instructions on returns and exchanges.

9. How do I care for my face chains, body chains, feathered mohawks, and leather harnesses? To maintain the quality and longevity of your face chains, body chains, feathered mohawks, and leather harnesses, we recommend storing them in a cool, dry place and handling them with care. Avoid exposing them to water, perfumes, and harsh chemicals.

10. Do you offer custom designs? Yes, we offer custom designs for face chains, body chains, and feathered mohawks. Please contact our customer support team at info@primalhabits.store for more information on custom orders.

11. How can I contact customer support? For any inquiries or support, you can reach us at Tribechains@gmail.com. Our customer support team is available Monday to Friday, from 9 AM to 5 PM EST.

12. Can I change my shipping address after placing an order? If you need to update your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request if your order has not yet been shipped.

13. What sizes are available for women's dresses, leggings, and booty shorts? Our women's dresses, leggings, and booty shorts come in a variety of sizes. Please refer to the size chart on the product page for detailed measurements and choose the size that best fits you.

14. Are the hoods and feathered mohawks adjustable? Yes, many of our hoods and feathered mohawks are designed to be adjustable for a comfortable fit. Please check the product descriptions for specific details.

Thank you for choosing Primal Habits! If you have any other questions, feel free to reach out to our customer support team.